See what your peers have to say about Hansen International.
I just took over as Purchasing Manager for an individual who was in the role for 22 years. We were in a tight bind with some handles and Jennifer and Jatrelle worked hard to get us handles hot rushed. We paid a small fee, however; they were able to get them to us a day faster than they expected. It was nice to know that they would show urgency on getting items rushed for a new Buyer.
Hansen International has been absolutely wonderful to do business with! You have answered any questions I have had, been very quick to provide help, quotes, and other useful information to me. I look forward to continuing working with Hansen International in the future!
Jennifer and the team at Hansen were able to help us out of a big bind by getting us what we needed to get a truck delivered on time. There was no hesitation on their part. A huge thanks goes out to you and your team!
Thank you so much Jennifer & Mary for helping us get the correct RUD’s shipped out ASAP to Japan. Not only this time, always, GREAT SUPPORT to us at Yuei.
Hansen International is great to work with when an issue arises with their product. They go over and above to troubleshoot and correct any problems my customer has. Jennifer Hollis, at Hansen International, never drops a beat and she has great response time to every question or problem I have. She will even go a step farther and reach out to our customers directly if needed. I would greatly recommend to purchase from here, they truly stand by their product.
Just wanted to say thanks again for the excellent customer service on the recent delivery of Hansen doors. The fast turnaround really helped us. And, most importantly, your doors were carefully packaged and secured and easy to assemble. Our team really appreciated the ease of installation and the high quality of your product. Kudos to Jen and the Hansen team.
Thank you so much for all your help with the issues we faced. We really appreciate how amazing your customer service is! Hansen took care of with a clear plan of action. It is MUCH appreciated!
I would like to personally and professionally send a big “THANK YOU” to Jennifer Hollis and all the employees of Hansen International for helping Anchor-Richey EVS go the extra mile and take care of our valued customers during this trying time. It is great to have a partner like Hansen International that is willing to step up in a time of need to help the front line workers. With the assistance and help of the people of Hansen International, Anchor-Richey EVS was able to complete the apparatus and get it into service in record time to help protect the lives and property of the people that this fire department serves.
Hansen International gets 5 stars from me. Even when Hansen got hit with the tornado they still got my critical parts shipped out to cover my last minute customer change so I could sell that truck before the end of the month. This “thank you” is way overdue. Thank you Jennifer and everyone at Hansen!
The Charlotte Fire Department has been proud to spec Hansen International’s roll-up-doors for the past 4 years on all new apparatuses. Hansen’s reaction time to any and all inquiries is surpassed by none! Customer service plays an important role in our industry, and Hansen has exhibited exceptional customer service while standing behind their product. You also can’t beat their best in class warranty!
I met the folks from Hansen back in 2012 at one of the national trade shows and learned of the products they had to offer for the Fire Service Industry. There are other manufactures to choose from, but for us, our customer base being in South Carolina only, and the fact that Hansen does their manufacturing in the state makes it very easy for us to do business.
Anyone can build and sell a product, the key with our company, was how responsive they have been, to help out with their own staff to take a hands-on approach to solving problems and taking care of any issues for the end user customer. The fact that their roll-up doors offers a 10-year warranty should speak of the confidence level they have for the product. We are very much please with the quality of product and the service.
Thank you very much for the price reduction! I think Hansen is the only company that I deal with that actually reduced my prices and it is much appreciated and refreshing to know that your company looked after Southco instead of just making a higher margin. My hats off to you and Hansen.
The Lexington County Fire Service has been using Hansen roll up doors on our Fire Apparatus for many years…and we are proud to use them and support our local vendors. I would recommend them to anyone looking at roll-up doors or any product they supply.